Step by step towards professionalisation at Zorgwaard
With 1,200 employees and another 1,200 volunteers, Zorgwaard is a major care facility in the Netherlands. Zorgwaard decided to choose Ultimo SaaS, which means they have a monthly subscription for Ultimo Facility Management. Recently, the Self-Service module was introduced in phases.
Zorgwaard is very proficient in home and nursing care. Over the years, it expanded into ten locations, that offer a variety of care like rehabilitation, psychogeriatric and somatic care, occupational therapy, speech therapy and outpatient physical therapy. The organisation offers an integrated concept of housing, care and nursing, and service provision. They strive for small scale care in the area.
Time for professionalisation
Zorgwaard is growing. This is why the supporting services of the organisation are getting more and more requests. Harry du Pree, Manager Services of Zorgwaard, decided that it was time for a new software suite. Obviously, it had to meet a number of functional requirements, but it especially had to be easy to use. And some very impressive steps have been taken. Ultimo has provided understanding, insight and cost control in many different ways because it streamlines processes so much better.
- Improved collaboration, communication and expectations
- Increased efficiency
- Operational excellence
- A standardized way of working, which is key for the Operational Excellence program
- Higher availability of assets and a safe workplace
- Better cost control, OPEX as well as CAPEX